Serving doesn't mean giving up your right to claim

The Ministry of Defence owes serving personnel a duty of care in training, equipment and working practices, and a claim against it is a recognised legal route, not a disloyalty.

Start your claimOr ring 0333 360 9696

Armed forces claims sit alongside the Armed Forces Compensation Scheme rather than replacing it. AFCS is a no-fault scheme run by the MOD; a civil claim is separate, based on negligence, and the two can often run together. Many people don't realise they can pursue both.

The most common claims we see involve training injuries, noise-induced hearing loss, and non-freezing cold injury, all of which follow patterns the MOD has known about for years.

What kinds of armed forces claim do we handle?

  • Training injuries

    Including injuries from inadequate supervision or unsafe exercises.

  • Noise-induced hearing loss and tinnitus

    From weapons and machinery without adequate hearing protection.

  • Non-freezing cold injury

    A recognised and frequently under-treated condition.

  • Manual handling and lifting injuries

    Where load, technique or equipment left you exposed to avoidable harm.

  • Vehicle and aircraft accidents

    Sustained during service.

  • Injuries from defective equipment

    Including inadequate or ill-fitting protective kit.

What if I was partly at fault?

Partial responsibility reduces compensation proportionally. Being injured in a demanding training environment does not by itself amount to accepting the risk of negligence.

What you could receive

Armed forces claims cover general damages for the injury and its effect on your life, and special damages for financial losses, which commonly include loss of earnings where a career has been shortened or a medical discharge has followed, along with treatment and equipment costs.

We'll talk you through what's realistic for your situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.

How does a claim actually work?

Four stages, and you always know which one you're in.

  1. 01

    Initial consultation

    You tell us what happened. We give you a straight view on whether your claim has merit, free and with no obligation.

  2. 02

    Investigation

    We gather service and medical records, and where relevant, evidence about training practices and equipment provision.

  3. 03

    Running alongside AFCS

    We'll explain how a civil claim interacts with any Armed Forces Compensation Scheme award, and make sure one doesn't undermine the other.

  4. 04

    Negotiation and resolution

    Claims are pursued against the MOD directly. We'll explain how our fee is calculated before you agree to anything.

Don't leave it late

How long do I have to claim?

Most personal injury claims must be brought within three years of the accident, or three years from the date you first connected your injury to it. For children, that three year clock starts on their eighteenth birthday. For hearing loss and cold injury, which develop over time, the clock generally runs from when you first connected the condition to your service rather than from any single incident.

If you're not sure whether you're still within the time limit, contact us. We'll tell you quickly.

The money side

What will it cost me?

Nothing upfront. Where a no win, no fee agreement applies, our fee comes from your compensation only if the claim succeeds, and it's set out in full, in writing, before you agree to anything.

  • We'll explain the funding options available for your claim, which may include a conditional fee (no win, no fee) arrangement, clearly and in full before you decide whether to proceed.
  • Where a conditional fee agreement applies and your claim succeeds, a success fee is deducted from your compensation. The law limits that fee in personal injury claims, and it is never taken from any damages awarded for future care or future loss of earnings. We explain exactly how it is worked out, in writing, before you agree to anything.
  • A cancellation fee may apply if you withdraw outside the 14 day cooling off period. Full details will be provided before you sign anything.
Common questions

Frequently asked questions

Can I claim while I'm still serving?

Yes. Bringing a claim is a legal right and shouldn't affect your service. Many claims are brought by personnel still serving.

I already have an AFCS award. Can I still claim?

Usually yes. AFCS is a no-fault scheme and a civil negligence claim is separate. An AFCS award is normally taken into account rather than blocking a claim.

What about hearing loss I only noticed after leaving?

That's common and often still claimable. Time limits generally run from when you connected the hearing loss to service noise exposure.

Does this apply to reservists and veterans?

Yes, the same duty of care applies, and veterans can bring claims relating to injuries sustained during service.

Ready to find out where you stand

Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.

Start your claimOr ring 0333 360 9696
Call usStart a claim