A spinal injury reaches into every part of daily life

Spinal injuries range from soft tissue damage through to spinal cord injury with permanent effects. What they share is a long recovery and a claim that shouldn't be rushed.

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Spinal injury claims need patience. The difference between an injury that settles down over months and one that leaves permanent restriction often isn't clear early on, and settling before that's understood can leave someone short of what they need.

Where an injury is serious, the claim also has to account for things that aren't obvious at first: home adaptations, mobility equipment, ongoing physiotherapy, and in some cases a change of career.

What kinds of spinal injury claim do we handle?

  • Spinal cord injury

    Including partial and complete paralysis.

  • Vertebral fractures

    From road accidents, falls from height and workplace impacts.

  • Disc injuries and nerve damage

    Including where a pre-existing condition was made materially worse.

  • Whiplash-associated neck injury

    Where symptoms have persisted well beyond the expected period.

  • Cauda equina cases

    Where a delay in diagnosis or treatment contributed to the outcome.

What if I was partly at fault?

Partial responsibility reduces compensation proportionally rather than removing the claim. Where a pre-existing back condition is involved, the question is usually whether the accident made it materially worse, not whether your back was perfect beforehand.

What you could receive

Spinal claims cover general damages for the injury and its effect on your life, and special damages for financial losses. In more serious cases special damages can include home adaptations, mobility equipment, care and case management, private physiotherapy, and loss of earnings where a return to the same work isn't possible.

We'll talk you through what's realistic for your situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.

How does a claim actually work?

Four stages, and you always know which one you're in.

  1. 01

    Initial consultation

    You tell us what happened. We give you a straight view on whether your claim has merit, free and with no obligation.

  2. 02

    Investigation

    We gather medical records, imaging, and where relevant, evidence about the accident itself. For serious injuries we look at interim payments early.

  3. 03

    Building the medical picture

    We work with medical experts to understand the long-term prognosis before settling, rather than accepting an early offer on an incomplete picture.

  4. 04

    Negotiation and resolution

    Most claims settle without a final hearing. We'll explain how our fee is calculated before you agree to anything.

Don't leave it late

How long do I have to claim?

Most personal injury claims must be brought within three years of the accident, or three years from the date you first connected your injury to it. For children, that three year clock starts on their eighteenth birthday.

If you're not sure whether you're still within the time limit, contact us. We'll tell you quickly.

The money side

What will it cost me?

Nothing upfront. Where a no win, no fee agreement applies, our fee comes from your compensation only if the claim succeeds, and it's set out in full, in writing, before you agree to anything.

  • We'll explain the funding options available for your claim, which may include a conditional fee (no win, no fee) arrangement, clearly and in full before you decide whether to proceed.
  • Where a conditional fee agreement applies and your claim succeeds, a success fee is deducted from your compensation. The law limits that fee in personal injury claims, and it is never taken from any damages awarded for future care or future loss of earnings. We explain exactly how it is worked out, in writing, before you agree to anything.
  • A cancellation fee may apply if you withdraw outside the 14 day cooling off period. Full details will be provided before you sign anything.
Common questions

Frequently asked questions

I already had back problems. Can I still claim?

Often yes. The question is whether the accident made an existing condition materially worse, which is a recognised basis for a claim.

How long will a spinal injury claim take?

Longer than a straightforward claim. The medical position needs time to stabilise, and settling early risks under-providing for permanent restriction.

Can I get help with adaptations before the claim ends?

Where liability is accepted, interim payments can often be requested to cover adaptations, equipment and care while the claim continues.

Is a neck injury treated as a spinal injury?

It can be. Neck injuries range from short-lived soft tissue strain to serious cervical spine damage, and are assessed on the medical evidence rather than the label.

Ready to find out where you stand

Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.

Start your claimOr ring 0333 360 9696
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