Injured by a dog that should have been under control? We'll help you understand your options

Dog owners and keepers have a responsibility to keep their animals under proper control. If that responsibility wasn't met and you were injured as a result, we'll help you understand where you stand.

Start your injury claimOr ring 0333 360 9696

Dealing with an injury is hard enough without navigating a legal process on top of it. We take that off your plate. We handle the legal work, gathering evidence, dealing with the relevant insurer, negotiating your settlement, while you focus on recovering.

We only take on claims we genuinely believe in. If we say you have a case, you can trust that's a considered view, not a sales pitch. This applies whether the injury happened to you or to your child, and we'll handle it with the sensitivity it deserves.

What kinds of dog bite claim do we handle?

  • Attacks in public places

    Where a dog wasn't kept on a lead or under control in a public space.

  • Injuries on private property

    Where you were an invited guest and the dog wasn't properly restrained.

  • Attacks involving children

    Handled with particular care given the additional impact on a child and their family.

  • Repeat incidents

    Where an owner or keeper knew a dog had a history of aggressive behaviour.

What if I was partly at fault?

Claims involving animals can raise questions about how the incident happened, for example, whether the dog was provoked. We'll look at the full picture with you, and if responsibility turns out to be shared, compensation may be adjusted proportionally rather than the claim being ruled out. It's always worth asking rather than assuming you don't have a claim.

What you could receive

Compensation for a dog bite claim typically covers two things: general damages, for the pain, suffering and impact on your life, including any scarring or psychological impact, and special damages, your actual financial losses such as medical costs, time off work, or travel to appointments.

We'll talk you through what's realistic for your specific situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.

How does a claim actually work?

Four stages, and you always know which one you're in.

  1. 01

    Initial consultation

    You tell us what happened. We listen, ask the right questions, and give you a straight view on whether your claim has merit. This is free, with no obligation to proceed.

  2. 02

    Investigation

    We gather evidence, medical records, photographs of injuries, witness statements, and where relevant, information about the dog's history, and build the strongest possible case on your behalf.

  3. 03

    Negotiation

    Most dog bite claims settle without going to court. We negotiate directly with the owner's insurer, where cover exists, to reach a fair settlement.

  4. 04

    Resolution

    Once agreed, your compensation is paid. We'll explain exactly how our fee is calculated before you agree to anything, in line with the funding terms below.

Don't leave it late

How long do I have to claim?

Most dog bite claims must be brought within three years of the incident, or three years from the date you first connected your injury to the incident. For children, that three year clock starts on their eighteenth birthday, meaning a parent or guardian can also bring a claim on a child's behalf before then.

If you're not sure whether you're still within the time limit, contact us. We'll tell you quickly.

The money side

What will it cost me?

Nothing upfront. Where a no win, no fee agreement applies, our fee comes from your compensation only if the claim succeeds, and it's set out in full, in writing, before you agree to anything.

  • We'll explain the funding options available for your claim, which may include a conditional fee (no win, no fee) arrangement, clearly and in full before you decide whether to proceed.
  • Where a conditional fee agreement applies and your claim succeeds, a success fee is deducted from your compensation. The law limits that fee in personal injury claims, and it is never taken from any damages awarded for future care or future loss of earnings. We explain exactly how it is worked out, in writing, before you agree to anything.
  • A cancellation fee may apply if you withdraw outside the 14 day cooling off period. Full details will be provided before you sign anything.
Common questions

Frequently asked questions

What if I don't know who owns the dog?

It may still be possible to identify the owner or bring a claim through other means. Get in touch and we'll advise on your specific situation.

Can I claim on behalf of my child?

Yes. A parent or guardian can bring a claim on a child's behalf, and the usual three year time limit doesn't start running until the child turns eighteen.

Does the Dangerous Dogs Act affect my claim?

It's a relevant piece of legislation, but a civil compensation claim is a separate matter from any criminal proceedings against an owner, and can proceed independently.

What does "keeper" mean in this context?

It refers to whoever was responsible for controlling the dog at the time, which isn't always the legal owner.

Will my claim go to court?

Most dog bite claims settle through negotiation, without ever reaching a courtroom.

Ready to find out where you stand

Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.

Start your injury claimOr ring 0333 360 9696
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