Sight loss is permanent in a way most injuries aren't

Eye injuries often happen in seconds and can't be undone. Where the cause was someone else's failure to take reasonable care, a claim can help cover what follows.

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A large proportion of serious eye injuries happen at work, and most of those were preventable with proper eye protection or machine guarding. That matters legally: an employer's duty to provide suitable protective equipment is a specific one, not a general aspiration.

Eye injury claims also need to account for consequences that go beyond the injury itself, particularly where sight loss affects your ability to drive, to do your job, or to live independently.

What kinds of eye injury claim do we handle?

  • Workplace eye injuries

    Including chemical splashes, flying debris, grinding and welding injuries.

  • Failure to provide eye protection

    Where suitable PPE was not supplied or not enforced.

  • Road accident eye injuries

    Including glass and airbag injuries.

  • Cosmetic and beauty treatment injuries

    Including injuries from laser treatments.

What if I was partly at fault?

Partial responsibility, such as not wearing supplied protective equipment, may reduce compensation proportionally. It's assessed on the evidence, and an employer's duty to enforce PPE use is part of that picture.

What you could receive

Eye injury claims cover general damages for the injury, pain and effect on your life, including any permanent sight loss, and special damages for financial losses. These often include lost earnings, treatment costs, prescription lenses, and where sight loss affects driving, changes to how you get to work.

We'll talk you through what's realistic for your situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.

How does a claim actually work?

Four stages, and you always know which one you're in.

  1. 01

    Initial consultation

    You tell us what happened. We give you a straight view on whether your claim has merit, free and with no obligation.

  2. 02

    Investigation

    We gather medical and ophthalmology records, incident reports, and where relevant, the employer's PPE and risk assessment records.

  3. 03

    Negotiation

    Most eye injury claims settle through negotiation with the responsible party's insurer.

  4. 04

    Resolution

    Once agreed, your compensation is paid. We'll explain exactly how our fee is calculated before you agree to anything.

Don't leave it late

How long do I have to claim?

Most personal injury claims must be brought within three years of the accident, or three years from the date you first connected your injury to it. For children, that three year clock starts on their eighteenth birthday.

If you're not sure whether you're still within the time limit, contact us. We'll tell you quickly.

The money side

What will it cost me?

Nothing upfront. Where a no win, no fee agreement applies, our fee comes from your compensation only if the claim succeeds, and it's set out in full, in writing, before you agree to anything.

  • We'll explain the funding options available for your claim, which may include a conditional fee (no win, no fee) arrangement, clearly and in full before you decide whether to proceed.
  • Where a conditional fee agreement applies and your claim succeeds, a success fee is deducted from your compensation. The law limits that fee in personal injury claims, and it is never taken from any damages awarded for future care or future loss of earnings. We explain exactly how it is worked out, in writing, before you agree to anything.
  • A cancellation fee may apply if you withdraw outside the 14 day cooling off period. Full details will be provided before you sign anything.
Common questions

Frequently asked questions

My employer gave me goggles but I wasn't wearing them. Can I still claim?

Possibly. Employers have a duty not just to provide protective equipment but to make sure it's actually used. Shared responsibility reduces compensation rather than removing the claim.

What if I've lost sight in one eye?

Loss of sight in one eye is treated as a serious injury, and the claim would account for its effect on work, driving and daily life as well as the injury itself.

How soon should I get advice?

Quickly. Eye injuries can develop, and early medical records linking the injury to the incident make a claim considerably easier to evidence.

Ready to find out where you stand

Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.

Start your claimOr ring 0333 360 9696
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