If your injury wasn't your fault, we'll help you understand where you stand
Fernstone Law handles personal injury claims across England and Wales. We review what happened, give you a straight answer, and if you have a claim, we see it through to resolution.
Let's get started
- 16,000+
- clients helped since 2005
- 20+ years
- handling consumer claims
Clear support when it matters most
After an accident or injury, it's common to feel uncertain. You might not know whether you have a claim, what's relevant, or how the process works, and that's before you've even started dealing with the physical or emotional side of recovering.
We'll make that clearer. Our team reviews the details, explains your options in plain English, and gives you a realistic picture of what happens next. If we don't think you have a claim, we'll tell you that too.
“I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, for which I will always be grateful.”
Natalie Chido · Verified client, ReviewSolicitors
Types of personal injury claim we handle
Start from the accident, the injury or the situation. Whichever route you take, the same solicitors run the claim.
- Road accident injury claimsInjuries as a driver, passenger, cyclist or pedestrian in a road accident that wasn't your fault.
- Injury at work claimsClaims arising from unsafe working conditions, inadequate training, or employer negligence.
- Slips, trips and fallsInjuries caused by hazards in public spaces, on business premises, or poorly maintained land.
- Public liability claimsInjuries on someone else's premises, or caused by their negligence, outside the workplace.
- Bicycle and pedestrian injury claimsSpecific support for cyclists and pedestrians injured by a vehicle or road hazard.
- Motorcycle injury claimsClaims for riders and pillion passengers, including uninsured and untraced drivers.
- Dog bite claimsInjuries caused by a dog where the owner or keeper failed to keep it under proper control.
If you know what was injured but not what to call the accident, start here.
- Brain injury claimsSerious head and brain injury claims, including long-term care and family support.
- Spinal injury claimsBack, neck and spinal cord injury claims, including adaptation and care needs.
- Back injury claimsLifting, manual handling and accident-related back injury claims.
- Eye injury claimsEye injuries and sight loss, including workplace and PPE failures.
- Repetitive strain injury claimsCarpal tunnel, tendonitis and vibration white finger caused by work.
- Child injury claimsClaims brought by a parent or guardian on behalf of an injured child.
- Sports injury claimsDangerous play, unsafe facilities and faulty equipment.
- Armed forces injury claimsTraining injuries, hearing loss and cold injury during service.
- Fatal accident claimsSupport for families after a death caused by someone else's negligence.
Five ways in, depending on how you would describe what happened. Each one lists every claim type we have a page for.
- Workplace claimsAccidents at work, conditions that built up over time, and claims tied to a particular industry.
- Vehicle claimsDrivers, riders, cyclists and pedestrians, whichever kind of vehicle was involved.
- Specialist claimsPublic liability, slips and trips, sport and dog bites, for accidents that fit neither work nor the road.
- Injury typesClaims organised by the injury itself, not just how it happened.
- Specialist claimsHolidays, flights, trains and cruises, whether the accident happened in the UK or abroad.
What if I was partly at fault?
Partial fault doesn't necessarily prevent a claim. Where both parties share some responsibility, compensation may simply be reduced proportionally, something known as contributory negligence. It's always worth asking rather than assuming you don't have a claim.
How long do I have to claim?
Most personal injury claims must be brought within three years of the accident, or three years from the date you first connected your injury to the accident. For children, that three year clock starts on their eighteenth birthday.
How it works
We aim to respond to every enquiry within one business day.
- 01
Tell us what happened
Share the key details about your injury. A short message is enough to get started.
- 02
We assess your position
Our team reviews the facts and identifies the best route for your claim.
- 03
You hear back within one business day
We'll contact you with a clear next step. No vague responses, no unnecessary delay.
What will it cost me?
Nothing upfront. Where a no win, no fee agreement applies, our fee comes from your compensation only if the claim succeeds, and it's set out in full, in writing, before you agree to anything.
- We'll explain the funding options available for your claim, which may include a conditional fee (no win, no fee) arrangement, clearly and in full before you decide whether to proceed.
- Where a conditional fee agreement applies and your claim succeeds, a success fee is deducted from your compensation. The law limits that fee in personal injury claims, and it is never taken from any damages awarded for future care or future loss of earnings. We explain exactly how it is worked out, in writing, before you agree to anything.
- A cancellation fee may apply if you withdraw outside the 14 day cooling off period. Full details will be provided before you sign anything.
What counts as a personal injury claim?
A personal injury claim is a legal claim for compensation where you've been hurt due to someone else's negligence, whether that's a road accident, a workplace incident, or an accident in a public place.
What's the difference between general damages and special damages?
General damages cover the pain, suffering, and impact on your life caused by the injury. Special damages cover your actual financial losses, such as lost earnings, medical costs, or travel to appointments.
Do I need to go to court?
Most personal injury claims settle without ever reaching a courtroom. We negotiate directly with the other side's insurers wherever possible.
What does “duty of care” mean?
It's the legal responsibility someone has to take reasonable care to avoid causing you harm, whether that's a driver, an employer, or the owner of a public space.
What does “negligence” mean?
Negligence is a failure to meet that duty of care, in a way that causes injury or loss.
Ready to find out where you stand
Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.
Guides and answers
Straight answers to common personal injury claim questions, from time limits to how compensation is worked out.