Flight accident claims are governed by an international framework, the Montreal Convention, which applies a fairly strict standard of liability to airlines for accidents on board or during boarding and disembarking. This generally works in a passenger's favour, an airline can't simply argue it wasn't negligent in the way a standard public liability claim might require.
There are still time limits and specific notification requirements to be aware of, which is exactly the kind of detail worth getting right from the outset rather than discovering too late.
What kinds of flight accident claim do we handle?
Falling luggage from overhead lockers
Including bags dislodged when a locker is opened.
Injuries from service trolleys or turbulence
Where cabin procedure or seatbelt warnings fell short.
Slips, trips and falls on board
Including spills in galleys and aisles.
Injuries during boarding or disembarking
Including air bridges and stairs.
Injuries caused by faulty seating or equipment
Broken recliners, tray tables and armrests.
What if I was partly at fault?
Partial responsibility reduces compensation proportionally rather than removing the claim.
What you could receive
Flight accident claims cover general damages for the injury and its effect on your life, and special damages for financial losses, including medical treatment costs and, in some cases, disrupted travel arrangements.
We'll talk you through what's realistic for your situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.