Personal injury guides
Personal injury claims, explained clearly
Straight answers to the questions people ask most before making a personal injury claim.
Guides
Every guide answers one question
Each guide answers one question directly, then explains the detail behind it.
Guides
- How long do I have to make a personal injury claim?Three years in most cases, but the clock doesn't always start on the day of the accident.
- Do I need a solicitor for a personal injury claim?When a solicitor makes a material difference, and when going it alone is reasonable.
- What is contributory negligence?Sharing some responsibility reduces compensation rather than removing the claim.
- General damages vs special damages explainedThe two halves of a compensation award, and what each one actually covers.
- What happens if the other side denies liability?A denial is an opening position, not the end of the claim.
- How long does a personal injury claim take?What sets the timeline, and why rushing a serious claim is the expensive option.
- Can I make a claim on behalf of a child?Acting as litigation friend, and what happens to the compensation until they turn 18.
- What evidence do I need for a personal injury claim?What genuinely helps, and what to do if you have none of it.
- Can I claim for psychological injury after an accident?Psychological harm is claimable, with or without a physical injury alongside it.
- What is a duty of care?The legal responsibility every negligence claim has to establish first.
- Can I claim if I wasn't wearing a seatbelt?It can reduce compensation, but it rarely removes the claim.
- Can I claim for a hit and run accident?Claiming when the driver left the scene or turned out to be uninsured.
- How does a road traffic accident claim work?From the roadside to settlement: who pays, time limits, the portal and what a claim costs.
- Do I have to be told I can claim after a road accident?Nobody is formally responsible for telling you, and a report found most people find out by chance.
New guides are added regularly. If you can't find the answer you're looking for, get in touch and we'll answer it for your situation rather than in general terms.
Explore claim types
- Road traffic accidentsDriver, passenger, cyclist or pedestrian injuries on the road.
- Workplace injuryClaims arising from unsafe working conditions or employer negligence.
- Slips, trips and fallsHazards in public spaces, on business premises or poorly maintained land.
- Public liabilityInjuries on someone else's premises, outside the workplace.
- Cycling and pedestrian accidentsCyclists and pedestrians injured by a vehicle or road hazard.
- Dog bite claimsWhere an owner or keeper failed to keep a dog under proper control.
Looking for the other area? See all claim guides, for personal injury and motor finance.
Still not sure? Just ask
Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.