Dealing with an injury is hard enough without navigating a legal process on top of it. We take that off your plate. We handle the legal work, gathering evidence, dealing with insurers, negotiating your settlement, while you focus on recovering.
We only take on claims we genuinely believe in. If we say you have a case, you can trust that's a considered view, not a sales pitch. This page sits alongside our broader road accident guidance, which covers claims for drivers and passengers.
What kinds of accident do we handle?
Cyclists struck by a vehicle
Including situations where a driver failed to see or give way to you at a junction or when overtaking.
Pedestrians struck by a vehicle
On a crossing, a pavement, or elsewhere a driver should have taken more care.
Rental e-bike accidents
Bikes from schemes such as Lime and Forest. See our rental e-bike claims page.
E-scooter accidents
Rental scheme and privately-owned scooters. See our e-scooter claims page.
Poor road or cycle lane maintenance
Where a hazard in the road surface or cycling infrastructure contributed to the accident.
Hit and run incidents
Where the driver left the scene, we can advise on how a claim may still be possible.
What if I was partly at fault?
Partial fault doesn't necessarily prevent a claim. Where responsibility is shared, compensation may simply be reduced proportionally. This is called contributory negligence. It's always worth asking rather than assuming you don't have a claim. To be clear, there's no legal requirement to wear a cycle helmet in the UK, so not wearing one doesn't itself affect your right to claim.
Rental e-bikes and e-scooters
Claims involving rental e-bikes and e-scooters are a distinct and evolving area, and liability can sit with the rider, the scheme operator, or occasionally a local council, depending on what actually caused the accident. Both now have a page of their own, because the answers differ enough that running them together was doing neither justice.
- E-scooter accident claims, covering rental scheme scooters and privately-owned ones, where the legal position differs.
- Rental e-bike accident claims, covering schemes such as Lime and Forest, whether you were riding one or were injured by one.
If you were riding your own e-bike within the normal power limit, it is treated as a bicycle, and this page is the right place to start.
What you could receive
Compensation for a cycling or pedestrian accident claim typically covers two things: general damages, for the pain, suffering and impact on your life, and special damages, your actual financial losses such as lost earnings, medical costs, or travel to appointments, and repair or replacement of a damaged bicycle where relevant.
We'll talk you through what's realistic for your specific situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.