Claims organised by the injury itself, not just how it happened
Two people can be hurt in the same accident and face completely different claims. What was injured, and how much it affects daily life, usually matters more than the circumstances.
Most firms organise personal injury claims by circumstance: a road accident, an accident at work, a fall in a supermarket. That's useful for working out who was responsible.
It's less useful for working out what a claim actually involves. A back injury from lifting at work and a back injury from a rear-end collision are the same injury, need the same medical evidence, and carry the same questions about long-term restriction. So we've set both lists out separately.
If you know how the accident happened but not what to call the injury, start with the claim types list instead.
Every injury we act in
- Brain injury claimsHead and brain injury, from concussion with lasting effects through to severe traumatic injury requiring long-term care.
- Spinal injury claimsSpinal cord injury, vertebral fractures, disc and nerve damage, and persistent neck injury.
- Back injury claimsLifting and manual handling injuries, disc and soft tissue damage, including where an existing condition was made worse.
- Eye injury claimsEye injuries and partial or total sight loss, including workplace injuries where eye protection wasn't provided or enforced.
- Repetitive strain injury claimsCarpal tunnel, tendonitis, vibration white finger and other conditions that developed over time through work.
- Whiplash injury claimsHow whiplash claims work under the current rules, including the Official Injury Claim process.
- Ankle injury claimsSprains, fractures and ongoing instability from falls, road accidents and work.
- Amputation injury claimsLimb loss claims, including prosthetics, rehabilitation and long-term care.
This list covers the injuries we're asked about most, not the only ones we handle. If your injury isn't here, it doesn't mean there's no claim. Tell us what happened and we'll give you a straight answer.
Ready to find out where you stand
Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.