Taxi and private hire vehicles are required to carry insurance covering passengers, and as a passenger you're generally not the one who could have caused the accident, which makes these claims comparatively straightforward on the question of liability.
App-based private hire services like Uber add a layer worth understanding: the insurance position can depend on whether the driver was logged into the app and working at the time, something we can help establish rather than something you need to know yourself.
What kinds of taxi and private hire claim do we handle?
Passengers injured in a licensed taxi involved in a collision
Including black cabs and hackney carriages.
Passengers in a minicab or private hire vehicle
Including bookings made through an app.
App-based rides
Including Uber and similar services.
Claims against the taxi or private hire driver's own insurance
Licensed drivers must carry insurance covering their passengers.
Claims where another vehicle caused the collision
The claim runs against the driver responsible, not the one you booked.
What if I was partly at fault?
As a passenger you're very rarely found partly at fault, since you weren't controlling the vehicle. Not wearing a seatbelt can occasionally be relevant, but doesn't usually reduce a passenger claim significantly.
What you could receive
Taxi and private hire accident claims cover general damages for the injury and its effect on your life, and special damages for financial losses, including lost earnings and treatment costs.
We'll talk you through what's realistic for your situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.