Machinery that isn't safe to use shouldn't be in use

Whether it's a fault in the machine itself or a failure to maintain and guard it properly, an injury caused by defective machinery is rarely just an unfortunate accident.

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Employers have a duty to provide machinery and equipment that's safe to use, properly maintained, and fitted with the guards and safety features it needs. Separately, manufacturers and suppliers have their own duties under product safety law if a defect existed in the equipment as supplied.

That means a defective machinery claim can sometimes involve more than one responsible party, and part of our job is working out who that actually is, rather than assuming it's always simply the employer.

What kinds of defective machinery claim do we handle?

  • Missing or bypassed safety guards

    Including guards removed to keep production moving.

  • Poorly maintained machinery

    Including worn or failed components.

  • Manufacturing defects

    Where the equipment was unsafe as supplied.

  • Machinery without adequate emergency stops

    Or with stops that were unreachable when they were needed.

  • Inadequate risk assessment

    Where a known hazard wasn't addressed.

What if I was partly at fault?

Partial responsibility reduces compensation proportionally rather than removing the claim. Bypassing a guard yourself is different from a guard that was missing or broken through no fault of yours, and this is assessed on the actual evidence.

What you could receive

Defective machinery claims cover general damages for the injury and its effect on your life, and special damages for financial losses, including lost earnings and treatment costs.

We'll talk you through what's realistic for your situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.

How does a claim actually work?

Four stages, and you always know which one you're in.

  1. 01

    Initial consultation

    You tell us what happened. We give you a straight view on whether your claim has merit, free and with no obligation.

  2. 02

    Investigation

    We gather evidence, maintenance and inspection records, and where relevant, information about the manufacturer and supply chain.

  3. 03

    Establishing who's responsible

    We assess whether the claim sits with your employer, the manufacturer, or both.

  4. 04

    Negotiation and resolution

    We'll explain exactly how our fee is calculated before you agree to anything.

Don't leave it late

How long do I have to claim?

Most personal injury claims must be brought within three years of the accident, or three years from the date you first connected your injury to it. For children, that three year clock starts on their eighteenth birthday.

If you're not sure whether you're still within the time limit, contact us. We'll tell you quickly.

The money side

What will it cost me?

Nothing upfront. Where a no win, no fee agreement applies, our fee comes from your compensation only if the claim succeeds, and it's set out in full, in writing, before you agree to anything.

  • We'll explain the funding options available for your claim, which may include a conditional fee (no win, no fee) arrangement, clearly and in full before you decide whether to proceed.
  • Where a conditional fee agreement applies and your claim succeeds, a success fee is deducted from your compensation. The law limits that fee in personal injury claims, and it is never taken from any damages awarded for future care or future loss of earnings. We explain exactly how it is worked out, in writing, before you agree to anything.
  • A cancellation fee may apply if you withdraw outside the 14 day cooling off period. Full details will be provided before you sign anything.
Common questions

Frequently asked questions

Can I claim against the manufacturer as well as my employer?

In some cases yes, if the machinery had a genuine defect when it was supplied. We'll establish which party, or parties, are actually responsible.

What if the machinery had recently passed an inspection?

That's relevant evidence, but it doesn't automatically rule out a claim, particularly if the fault developed afterwards or the inspection itself was inadequate.

Do I need to have reported the fault before my accident?

It helps if you or a colleague did, but a claim isn't ruled out if the fault wasn't previously reported.

Is old machinery treated differently to new machinery?

No, the same safety duties apply regardless of the equipment's age, older machinery simply needs more active maintenance to stay compliant.

Ready to find out where you stand

Tell us what happened. We'll give you a straight answer, and we won't pressure you either way.

Start your claimOr ring 0333 360 9696
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