Cruise claims, whether for an injury on board or illness linked to the ship's food or water systems, are typically governed by the Athens Convention, which applies specifically to sea travel and imposes its own rules, including a time limit that's shorter than the usual three years for most personal injury claims.
Cruise lines also have their own terms and conditions, often requiring notification of a claim within a set period after the cruise ends, which makes early advice more valuable here than in most other types of claim.
What kinds of cruise ship claim do we handle?
Slips, trips and falls on board
Including wet decks and poorly maintained areas.
Illness linked to food, water or hygiene standards on the ship
Including outbreaks affecting multiple passengers.
Injuries during organised excursions and shore activities
Where the excursion was sold or arranged by the cruise line.
Injuries from onboard facilities
Including pools, gyms and entertainment areas.
Injuries during embarkation or disembarkation
Including gangways, tenders and terminal areas.
What if I was partly at fault?
Partial responsibility reduces compensation proportionally rather than removing the claim.
What you could receive
Cruise ship claims cover general damages for the injury or illness and its effect on your holiday and afterwards, and special damages for financial losses, including medical treatment costs.
We'll talk you through what's realistic for your situation once we've reviewed the details. We won't overpromise, and we won't quote a figure before we've properly understood your case.